We assist clients with: Board and organizational development, including working with governance, board/staff working relationships & accreditation issues Strategic planning and research projects Development and assessment of health and social services issues, programs and service systems Development, evaluation and review of institutional and community–based health and human services Facilitation of workshops, planning sessions, high-level meetings Report and proposal preparation Consultation with stakeholders and analysis of the impact on individuals and their communities of potential and evolving public and organizational policy

Board and Organization Development Working with governance issues Dealing with board/staff relations Consultation with stakeholders	Strategic Planning & Research Projects Preparation of strategic plans Undertaking needs assessments Conducting options studies Leading feasibility studies
Operational/Process Reviews Implementing services systems, program & services reviews Analysis of business processes Evaluation of implementation of Best Practices Consultation with stakeholders	Facilitation Services Facilitation of workshops Facilitation of meetings & planning sessions Conducting focus groups, community forums & task group working sessions
Report & Proposal Preparation Undertaking environmental scans Interpretation of report & proposal requirements Preparation of written documents	Our Value-Added Attributes Recognized skill in development of creative solutions for complex problems Assembly of customized teams for specific projects Demonstrated success in completing projects on time and within budget Demonstrated skill in recognizing opportunities and in creating them We work hard and we work effectively!

Selected LY&A Projects and Clients

Human services management consulting services

Alzheimer Society, Ontario, for South Central Counselling Policy Review

with Envirimed Inc. to develop functional program plans for longer-term mental health beds and addictions services for St. Joseph’s Care Group, Thunder Bay

Ontario Division, Canadian Cancer Society in the development of an advocacy training program

Central Health Services in the preparation of proposals for services tendered by Ontario’s Community Care Access Centres and participation on their Leadership and Partnership Team for accreditation

associate with Prime Time Strategies for A Public Education Plan & Interim Action Steps-Early Years Project and Interim Action Plan for Ontario’s Haldimand & Norfolk Counties

Ontario College of Family Physicians for assistance with implementation of A Proposal to Establish A Comprehensive Medial Education Program to Advance the Care of Persons with Alzheimer Disease & Related Dementias and A Proposal to Develop a Health Professional Education Program to Achieve Best Practices in the Use of Hysterectomy for Benign Uterine Conditions

A Community Service Plan and A Blueprint for Building the Service System Around the Child for Kent Children’s Services Council in Ontario

Restructuring Ontario’s Substance Abuse Programs: Northwestern and Northeastern Health Planning Areas

Planning for Employees for the Guelph Hospitals’ Implementation Steering Committee, Wellington-Dufferin District Health Council

A Strategic Plan and Related Action Steps, Emergency Services for Hotel Dieu Hospital, St. Catharines, Ontario

A Palliative Care Service for West Park Hospital, Metropolitan Toronto

Design of a multi-service agency for the City of York

The Women’s Wellness Needs Assessment for Grey-Bruce District Health Council

Design of a training program for foster parents dealing with sexually abused children for Catholic Children’s Aid Society of Metropolitan Toronto

Evaluation of the Regional Geriatric Service for Humber Memorial Hospital and West Park Hospital, Toronto

Program and related evaluations

A Stakeholder Analysis for Community Care Access Centre of Peel

A Transportation/Housing Needs Survey for The Friends in Parry Sound/ Muskoka

Feasibility Assessment – Potential for Merger of Huron and Perth Children’s Aid Societies

Review of the Delivery Method for Housing Improvement Program and An Organizational and Service Review of the Federation of Metropolitan Tenants' Associations for Shelter, Housing and Support, Community and Neighbourhood Services, City of Toronto

An Operational Review of the Mental Health Components of COTA and An Operational Review of Peterborough Civic Hospital and Haliburton Kawartha Pine Ridge Mental Health Service System, and An Operational and Service Review of VON Algoma for Ontario Ministry of Health

Review of the Home and Community Support Program for VON Brockville, Leeds and Grenville Branch in Ontario

Governance, board and organization development

Wellesley Central Health Corporation

Toronto Children’s Mental Health Centres Executive Directors Network

Health Care Health and Safety Association of Ontario

Children’s Aid Society of the Districts of Sudbury and Manitoulin

Community Care Access Centre of Peel

College of Midwives of Ontario

A Communications Strategy, Long-Term Care Reform for Halton District Health Council

DHCs Made Almost Simple: A Tool Box to Build Programs for Orientation, Continuing Education and Marketing for the Association of District Health Councils of Ontario

Sudbury Heart Health for development of a sustainability strategy

Community Information Centre for the City of York

Osteoporosis Society of Canada

Evaluation of the Executive Director: A Board Responsibility for Nova Scotia’s child welfare sector

Standing Offer

Liz Yorke and Associates has been selected to provide services under the Standing Offer for Consultant Support Services from 01 May 2003 to 30 April 2004 for Departments, Agencies and Commissions of the Province of Nova Scotia.